UNIFORMED Terms and Conditions

1. Introduction

Welcome to UNIFORMED. These Terms & Conditions outline the rules and guidelines for using our website and purchasing our products. By placing an order with us or accessing our website, you agree to be bound by these Terms & Conditions.

“UNIFORMED”, “we”, “us”, and “our” refer to UNIFORMED uniforms for medical professionals. “You” refers to the customer or user of our website.

2. Eligibility

You must be at least 16 years old to make a purchase through our website. By placing an order, you confirm that all details you provide are accurate, current, and complete.

3. Product Information

We aim to ensure that all product descriptions, images, colours, and sizing information are as accurate as possible. However:

• Colours may vary slightly depending on screen display settings.
• Measurements are approximate and may vary slightly due to manufacturing processes.
• We reserve the right to update or modify product details at any time.

4. Pricing

All prices displayed on our website are shown in the currency stated at checkout. Prices may change without notice, but once you place an order, the price at that time will be honoured.

Prices do not include shipping fees, which will be calculated at checkout.

5. Ordering & Order Acceptance

When you place an order, you will receive an order confirmation email. This confirms that your order has been received—but not yet accepted.

Your order is accepted once it has been dispatched. We reserve the right to cancel or refuse any order due to:

• Stock availability
• Payment issues
• Suspicious or fraudulent activity

If your order is cancelled, we will notify you and issue a full refund.

6. Payment

We accept the payment methods displayed at checkout. By completing a purchase, you confirm that you are authorised to use the selected payment method.

All payments must be received in full before your order is dispatched.

7. Shipping & Delivery

Shipping fees, delivery timeframes, and available shipping locations are shown at checkout.

Please note:

• Delivery times are estimates and not guaranteed.
• Once dispatched, we are not responsible for delays caused by the courier, customs, or events outside our control.
• You are responsible for providing accurate delivery information. We are not liable for orders delivered to an incorrect address provided by the customer.

8. Returns & Exchanges

We want you to be happy with your purchase. Our Returns Policy (listed separately) outlines the full details regarding eligibility, timeframes, and instructions for returns or exchanges.

In general:

• Items must be unworn, unwashed, and in original condition with tags attached.
• Returns due to change of mind or incorrect sizing are usually accepted within the stated timeframe.
• For hygiene and professional reasons, worn or damaged items cannot be accepted.

Please refer to our full Returns Policy for complete details.

9. Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us as soon as possible with your order number and photographs of the issue. We will review the claim and resolve it in line with your consumer rights.

10. Intellectual Property

All content on the UNIFORMED website—including designs, logos, images, branding, and text—is the property of UNIFORMED and protected by copyright and trademark laws. You may not copy, reproduce, or use any content without written permission.

11. Website Use

You agree not to use our website for any unlawful purpose and not to attempt to interfere with its security, functionality, or accessibility.

12. Limitation of Liability

UNIFORMED is not responsible for:

• Any indirect, incidental, or consequential damages
• Loss of profits, revenue, or data
• Delays or failures caused by events outside our control

To the fullest extent permitted by law, our liability is limited to the purchase price of the product(s) in question.

13. Privacy Policy

Your privacy is important to us. Our Privacy Policy (available separately) explains how we collect, store, and use your personal information.

By using our website, you consent to the processing of your information as described in our Privacy Policy.

14. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of any modifications.

15. Contact Information

For questions, concerns, or support, please contact us at:
Email: hello@wearuniformed.co.uk
Website: www.wearuniformed.co.uk